26-Nov-2024 – MANILA – ActiveLearning Inc., a leading provider of IT and project management training in the Philippines, is proud to announce the launch of its ITIL MSF Training in the Philippines. This live online training course is designed for IT professionals seeking to earn the ITIL Specialist: Monitor, Support, and Fulfil (ITIL Specialist: MSF Certification), an essential certification in IT service management.
As an official ITIL Training Partner in the Philippines, ActiveLearning Inc. will host the ITIL Monitor, Support, and Fulfil training from February 12 to 14 and February 17 to 20, 2025. This comprehensive course is crafted to equip participants with the knowledge and skills to excel in key ITIL service management practices.
Key ITIL MSF Training Topics Covered in the Course:
- Monitoring and Event Management: Learn how to monitor IT services effectively and manage events to ensure continuous service availability and optimal performance.
- Incident Management: Gain expertise in managing incidents swiftly to restore service operation and minimize the impact on business functions.
- Problem Management: Master the processes of identifying and resolving the root causes of incidents to prevent recurrence and ensure smooth IT operations.
- Service Request Management: Understand how to efficiently handle service requests, ensuring that user needs are promptly met and resolved.
- Service Desk: Discover the pivotal role of the service desk in providing a central point of contact for users, ensuring communication and satisfaction.
- IT Asset Management: Learn strategies for managing IT assets across their lifecycle, maximizing value, and minimizing risks to the organization.
Course Details and Prerequisites for ITIL MSF Certification
The ITIL Specialist: Monitor, Support, and Fulfil (MSF) training is ideal for IT professionals who wish to advance their careers in IT service management. To be eligible for enrollment, candidates must have completed the ITIL Foundation certification, which provides foundational knowledge of the ITIL framework.
By enrolling in ActiveLearning’s ITIL MSF training in the Philippines, professionals will gain the skills to advance their careers and contribute to the success of their organizations through effective IT service management
ITIL Specialist: Monitor, Support and Fulfil
Why Choose ActiveLearning Inc.
ActiveLearning Inc. is committed to providing high-quality training that meets the needs of IT professionals in the Philippines. With a team of experienced instructors and a proven track record of success, ActiveLearning Inc. ensures that participants receive the best possible training experience. Here are some reasons to choose ActiveLearning Inc. for your ITIL training needs:
- Expert Instructors: Our instructors are certified ITIL experts with extensive industry experience, ensuring that you receive practical, real-world insights.
- Comprehensive Curriculum: Our training courses are designed to cover all aspects of ITIL practices, providing you with a thorough understanding of the subject matter.
- Interactive Learning: Our live online training sessions are interactive and engaging, allowing you to ask questions, participate in discussions, and collaborate with peers.
- Flexible Scheduling: We offer flexible training schedules to accommodate the busy lives of IT professionals, ensuring that you can balance your work and learning commitments.
- Certification Support: We provide comprehensive support to help you prepare for the ITIL Specialist: Monitor, Support, and Fulfill certification exam, including practice tests and study materials.
About ActiveLearning, Inc.
ActiveLearning is a trusted provider of IT training and certifications. It has helped thousands of organizations by equipping their teams with the IT skills necessary to implement their digital transformation initiatives.
Founded in 2006, ActiveLearning now offers a comprehensive training portfolio, including ITIL, agile, cybersecurity, web development, UX, cloud computing, and more. ActiveLearning’s courses are taught by expert instructors. Attendees enjoy learning through a combination of comprehensive instructor-led lectures and hands-on exercises. With ActiveLearning’s Virtual Labs, attendees can remotely access a virtual machine that’s already preconfigured with all the software tools that they will use throughout the course.
