Cancellation, Reschedules, and Refund Policy

  • Seats are only reserved upon full payment and submission of the enrollment form.
  • If payment is not received, Customer may not be permitted to attend the class.
  • A suitably qualified substitute will be allowed to attend in the Customer’s place and this substitution can be made at any time prior to the course.
  • Full refund shall be given for cancellations or reschedules made more than 14 days before the course starts.
  • 50% refund shall be given for cancellations or reschedules made within 14 days before the course starts.
  • No-shows and absences are considered fully chargeable.
  • No refund shall be given once the course starts.
  • If ActiveLearning cancels the course for any reason, ActiveLearning will work with Customer to switch the confirmed registration to another schedule. If Customer is unable to identify a schedule, ActiveLearning will give issue a full refund